For $9 per user per month, Contact Manager Edition will store and manage all contacts and accounts in the cloud. The product will integrate with any email system, including Microsoft Outlook, Gmail, Yahoo. The system will track all emails, keeping a record of customer interactions and will run pre-configured and customized reports on contacts and accounts. Of course, this tracking system can be customized to track data that is most important to an user’s needs.
Interestingly, the Contact Manager Edition will come automatically with integration with Google Apps, the search giant’s cloud based productivity suite that is steadily gaining enterprise customers and already has a foothold among small businesses. community. All applications within Google Apps, including Gmail, Calendar, Docs, etc, will be integrated with the lightweight CRM. Not only is this an interesting partnership, but the strength of Salesforce’s CRM combined with the steady growth of Google Apps certainly puts pressure on Microsoft.
I've heard numerous times (as well as observed) that most clients use their CRM for little more than contact management. Whether that's right or wrong that seems to be the reality for large numbers of people. At $9/month the pricing is starting to become realistic for small businesses.
There are some restrictions with this Salesforce edition -- not the least of which is a 2 user maximum.
Web-based Contact Manager
- 1–2 users
- Store contacts
- Track customers
- Run activity reports
- Manage tasks and meetings
- Works with any email application,
including Outlook & Gmail
- 99.9% availability
Link to sign up site:
http://www.salesforce.com/crm/editions-pricing.jsp
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