Epicor reports 9% license revenue growth in latest quarter

Epicor reported quarterly earnings today. Total license revenue was up 9% and George Klaus harped big on the "new name license" theme. He invoked the fact that Epicor 9 was doing well selling to new accounts - frequently. 

The press really didn't follow up on this theme too much - instead mostly asking boring currency conversion and sales commission questions. 

Epicor didn't really have much to say about their retail software which apparently has undergone some management changes. They mostly mumbled through that portion of the call. I had the impression that retail is definitely lagging. They also seem to sell hardware as there was discussion of ($8 million I think) or hardware sales. If I remember correctly the margin was fairly tiny. 

They did harp on a 94% maintenance renewal rate -- which somewhat puzzled me because the quarterly comparative maintenance revenue is pretty flat. One analyst asked about this (about the only intelligent question asked) to which there was a very long Epicor pause. No real answer from Klaus on this. 

They claim well over 100 Epicor 9 are out "on evaluation" but Klaus quips - "don't quote" him (funny thing to say at an analyst press conference).... 

Earnings say over 140 Epicor 9 are ready to go live this year (as opposed to about 200 already installed). 

Early on they hit on three things that they thought were driving sales: 

1. More prospects (I took this to mean people looking for niche software) 
2. More industries served with Epicor 9 
3. More localization - they apparently are able to utilize Epicor 9 in another 20 languages/locales (unsure on this number exactly as I was connecting via cell to the call and not near a computer) 

The company made a clear point that sales to existing customers --- upgrades, new modules -- were relatively flat or down. This is another area they spent little time on though when questioned by an analyst of course the company expects to convert many of their install base to Epicor 9. 

Unfortunately I didn't get a chance to ask any questions as it seemed to be softball analyst day. 

If I did I would have asked: 

A. What percent of sales are channel versus direct (I hear it's 85% direct with a goal of 60% - which sounds like being a little pregnant. Epicor has a mixed track record here so caveat emptor) 

B. Who are your three biggest competitors (because I believe Epicor is probably benefiting from a market shift to niche software) 

C. What effect will the new emphasis by Microsoft and Oracle on specialization for their channel have on Epicor's sales into market niches. (My guess is not a lot immediately but probably in 2 years quite a bit). 

That's all I remember -- I was connected by cell while out of the office so some of the specific numbers I'm stating from memory could be a little off but in general this was the tone of the call.

Amazon Remanufactured Ink & Toner

Seems I'm always the last to notice these things. Looks as if Amazon has been in the remanufactured ink and toner business since at least earlier this year. Given the comments complaining about price they don't seem to be the cheapest deal going - but you can't argue with their reputation and abundance of cheap or free shipping offers.

MC Hammer & Bay City Rollers Visit Mohegan Sun's Free Wolf Den This Weekend

It's hammer time! This Saturday 7/31 catch MC Hammer live on-stage at the Mohegan Sun. Admission is free.  Must like listening to 35 minute versions of "Can't Touch This".


-- Wayne 

160 Oak Street
Glastonbury, CT 06033

Voice: 860-516-8990 ● Skype: schulz.consultingTwitter: mas90guru


Is Intuit dragging down all of SaaS-land with their outages?

Again Intuit is apologizing for an outage on their QuickBase site. For a company that hopes to go from 60% to 75% online revenues - this is not good news. It's also very negative for all other SaaS providers who have to live down the frequent outages that Intuit does not seem to be able to get under control (read).

The company has blamed prior outages on power failure in the local operating area.

-- Wayne 

160 Oak Street
Glastonbury, CT 06033

Voice: 860-516-8990 ● Skype: schulz.consultingTwitter: mas90guru


Google News Down

-- Wayne 

160 Oak Street
Glastonbury, CT 06033

Voice: 860-516-8990 ● Skype: schulz.consultingTwitter: mas90guru

Tagged google news

Google displaying a site search box within search results

 

This is the first time I've seen a search result from Google display a mini-search box right within the Google results.

 

Using the mini-search results in another search on Google where the results are limited to the site you're searching. This clearly is aimed at keeping searchers on the main Google site -- even when their search results are being filtered against only one domain.

 

-- Wayne 

 
160 Oak Street
Glastonbury, CT 06033

Voice: 860-516-8990 ● Skype: schulz.consultingTwitter: mas90guru

Tagged google search seo

Scribd Soon To Offer Premium Paid Accounts

Looks as if Scribd is soon to launch premium paid accounts. If you click through on the link that shows on the site you're brought to a "coming soon" announcement which also quizzes you as to what you'd be willing to pay for.

Unfortunately there's no mention of what pricing they're thinking of offering.

According to the Scribd site - paid accounts will include:

- Featured documents on the Scribd home page
- Remove advertisements from documents
- Deep analytics of docuements
- Customized profile

-- Wayne 

160 Oak Street
Glastonbury, CT 06033

Voice: 860-516-8990 ● Skype: schulz.consultingTwitter: mas90guru


MAS90 Consulting Inquiries Suddenly Rising

I'm not sure why but within the last three weeks there's been a huge influx of folks looking for information on rates for MAS 90 consulting.

Here's the scoop:

- We bill on a fixed fee basis after understanding what problem you are looking to solve. This means you're not stuck if we incorrectly estimate the time it will take to resolve your business issue. With the hourly based model there's no need to understand the problem before beginning. The consultant has incentive to make the task last as long as possible.

- Sage is the best resource if you have no problem to solve but are looking for a one-off break/fix relationship (aka - help desk)

- Rates of $ 50 to $ 125 per hour are being reported by those who still bill hourly. These rates omit one very big part of the equation - the length of time it will take for a $50 per hour person to complete the task. Judging from the steady stream of existing users calling us - I can surmise that cheaper consulting rates don't translate to happier clients.

- Buying the software at a discount. Then searching for a consultant to implement it -- is a recipe for failure. What if you bought the wrong thing - for the wrong industry? No amount of $50/hour labor will fix that.

- Most of the time people who call saying "we know what we need" -- have forgotten to ask several very important questions.

- For those that persist - our hourly rate is provided as $400 per hour with a minimum fee of $1,600. Of course nobody pays this -- because we fixed fee our project estimates and you always have a chance to approve it prior to moving forward.

- Here's a copy of an estimate (see image above which is what our clients receive for their approval BEFORE we start any project)  -- it's emailed to you prior to the start of any project. You're in control of the cost -- which is not determined by hours x rate -- but rather by the cost to solve a problem. Guaranteed 100%.

In short, I'm unsure why the influx of "what's your rate" inquiries persist.

A better question is:

A. What's the cost to solve ___________

B. Will you provide that to me as a fixed cost - ahead of time? 


-- Wayne 

160 Oak Street
Glastonbury, CT 06033

Voice: 860-516-8990 ● Skype: schulz.consultingTwitter: mas90guru

Free Chili's Chips and Salsa coupon

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Date: Jul 20, 2010 4:40 AM
Subject: Your Welcome Gift
To: <wayne@s-consult.com>

 

 

 

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